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Aftermarket Expeditor

Hampshire

Job Type: Permanent
Salary: £40,000
Category: Sales & Marketing
Job Reference: CD2003
Posted: March 20, 2020

Oaklands Global is currently looking to recruit several Aftermarket Expediters across the associate – senior seniority level. These are permanent opportunities for a reputable business aviation client based in Hampshire.

Working Conditions

  • Night shifts only (19.00 – 07.00)
  • 4 days on/4 days off rotation
  • Basic salary + Shift Allowance & benefits

Associate Aftermarket Expediter

Responsibilities:

  • Ensure timely shipment of parts/materials to and from vendors and other facilities.
  • Coordinate with OTC sales staff to provide worldwide customer support.
  • Identify corrective actions and possible work arounds when the business cannot provide parts in support of schedule requirements; initiate corrective actions and monitor progress to ensure successful prevention of recurring problems.
  • Coordinate all parts issues to ensure proper documentation is provided by either vendors and/or the business. Monitor all Corridor Sales Orders to assure proper processing within all company departments.
  • Equally contribute towards successful achievement of both monetary and organizational goals.
  • Travel domestically and/or internationally as required. Raise purchase orders in accordance with Corridor Demand.

Requirements:

  • Previous experience with stores, logistics, planning and or expediting
  • Must be computer literate and use necessary software (Microsoft Word, Excel, and Corridor experience preferred). Must have demonstrated leadership ability.
  • Employee must demonstrate the ability to work through issues
  • Open to and able to learn skills for completing in depth Project Management tasks
  • Must possess excellent interpersonal skills and good verbal and written communication skills.

Aftermarket Expediter

Responsibilities:

  • Monitor and take ownership of AOG and routine orders through sales, picking, shipping and delivery.
  • Identify optimum shipping options to meet and resolve AOG and routine orders in the most expeditious manner. Use knowledge of shipping industry and options to satisfy AOG requirements.
  • Directly involved in impacting sales revenues
  • Strong familiarity with parts sources at all locations, 3rd party parts providers, Inventory Locator Service (ILS) and alternatives channels
  • Instil a sense of urgency among functional counterparts in warehouse, planning and purchasing. Ensure conformance to and communicate AOG response policy.
  • Create summary reports on outcome of all AOG.
  • Support Parts Sales and Technical Operations in locating parts for out-of-stock AOGs. Take ownership of order once order is taken by Parts Sales and Technical Operations
  • Provide daily guidance in directing all Spare Parts Sales Reps, if applicable.
  • Take order over from Technical Operations when exceptional situations arise, for example: AOG order inventory out of stock.
  • Identify process changes to make handling of AOGs more expeditious.
  • Develop working relationships with Planning, Purchasing, Operations and all other support functions as required. Individual will have full requisition and purchasing authority in order to meet AOG requirements only.

Requirements:

  • Previous experience in stores, logistics, planning or expediting.
  • Ability to operate personal computers, experience with Microsoft Windows/Windows NT and Microsoft Offices Products, including Word and Excel.
  • Knowledge of Corridor Aviation Software preferred.
  • Knowledge of technical operations and parts sales roles. Understand network of alternative suppliers.
  • Strong verbal, written and interpersonal communication skills. Ability to interact with all levels of management, technical and non-technical personnel and co-workers

Senior Aftermarket Expeditor

Responsibilities:

  • Develop performance metrics & process improvement plans to management to identify overall performance of expediter group & assist leadership with implementation of process improvements.
  • Daily communication with customers & has lead responsibility for direct customer contact to relay part shipment & core retrieval information.
  • Directly involved in impacting sales revenues annually.
  • Responsible for training & education of entry level expediters, & provide leadership to expediter group in the absence of Materials leadership
  • Identify the most expeditious option to meet & resolve AOG orders. Communicate & ensure conformance to AOG response procedures. Use full requisition & purchasing authority in order to meet AOG requirements.
  • Support Parts Sales & Tech Ops personnel in locating out-of-stock parts for AOG. Monitor out-of-stock parts to ensure parts are delivered to customer & create an AOG summary outcome report.
  • Assist Tech Ops personnel with part orders as required. Assist with the expediting of bulk shipments.
  • Monitor picking & crating to ensure conformance to crating shipping cutoffs for orders.
  • Provide daily guidance in directing all Spare Parts Sales Reps.
  • Work with Purchasing to add approved third-party suppliers in order to resolve future AOG issues.
  • Work with Planners to review & reduce backorder history.
  • Perform quality assessment when buying from 3rd parties to ensure conformance to quality requirements.
  • Review associated paperwork to ensure existence of inspection documentation including 8130 tags.

Requirements:

  • Previous experience in stores, logistics, planning or expediting.
  • Ability to operate personal computers, experience with Microsoft Windows/Windows NT and Microsoft Offices Products, including Word and Excel.
  • Knowledge of Corridor, Technical Operations & parts sales functions & understand network of alternative suppliers preferred.
  • Knowledge of Procurement, Vendor Recovery procedures & manufacturing principles for both purchased & in-house manufactured parts preferred.
  • Strong familiarity with parts sources at all locations, 3rd party parts providers, Inventory Locator Service (ILS) & alternatives channels is preferred.
  • Strong verbal, written and interpersonal communication skills. Ability to interact with all levels of management, technical and non-technical personnel and co-workers
  • Act on behalf of Materials leadership in their absence.

Why work with Oaklands Global?

Oaklands Global has 50 years combined experience supporting candidates at all levels to help identify and secure their next position. At Oaklands Global we manage all applications with the upmost professionalism and confidentiality.

If the above opportunity is of interest to you, please apply today to Callum Devaney in confidence.

Oaklands Global is acting as an Employment Agency in relation to this vacancy.

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